WORKPLACE VIOLENCE TRAINING (EMPLOYEES)

This course equips employees with the essential knowledge and skills to handle workplace violence in a fast food restaurant setting. Participants will learn effective strategies for identifying, preventing, and responding to potential violent incidents, ensuring a safe and secure environment for both staff and customers. The training covers conflict resolution techniques, de-escalation tactics, and appropriate responses to various types of threats. Employees will gain the confidence to manage challenging situations while maintaining the fast-paced and efficient service expected in the fast food industry.
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35 Minutes

Access on mobile, tablet and computer

Certificate of Completion

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LEARNING OBJECTIVES

  • Participants will gain a comprehensive understanding of workplace violence prevention and response strategies, specifically tailored for a fast food restaurant environment. They will learn to recognize potential risks and signs of aggression, ensuring a safer workplace for all employees and customers.
  • Participants will enhance their conflict resolution skills by exploring effective communication techniques and de-escalation methods, enabling them to manage and diffuse tense situations with professionalism and composure.
  • Participants will be trained to uphold high standards of safety and consistency in handling incidents of workplace violence, ensuring a secure and supportive atmosphere for both staff and patrons.

COURSE CONTENT

Video

This section provides a comprehensive overview of recognizing, preventing, and responding to workplace violence in a fast food restaurant. It offers valuable insights into maintaining a safe and respectful work environment, ensuring the well-being and security of all employees.

PDF

The employee workplace reporting form is a crucial tool for staff to confidentially report incidents of workplace violence, ensuring prompt and effective resolution while maintaining a safe and supportive work environment.